Privacy Policy

At Crownstar Knowledge Academy, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

Personal Information: When you create an account, enroll in courses, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
Usage Data: We may also collect data on how you use our website, including your IP address, browser type, pages visited, and the time spent on our site. This helps us improve our services and user experience.

2. How We Use Your Information

Course Enrollment and Access: Your personal information is used to manage your account, enroll you in courses, and provide you with access to course materials.
Communication: We may use your email address to send you important updates about your courses, account, or changes to our policies. We may also send you promotional offers or newsletters, which you can opt out of at any time.
Payment Processing: Your payment details are used to process transactions securely. We do not store your full payment information on our servers; it is managed by our trusted payment processing partners.
Improvement of Services: Usage data helps us understand how users interact with our website, enabling us to improve our courses, website functionality, and overall user experience.

3. How We Protect Your Information

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and regular security audits.
Confidentiality: We are committed to maintaining the confidentiality of all user information. Access to your personal information is restricted to authorized personnel only, and we do not share your data with third parties without your explicit consent, except as required by law.

4. Third-Party Services

Payment Processors: We use third-party payment processors to handle transactions. These processors are compliant with relevant security standards and regulations.
Analytics: We may use third-party analytics services to track and analyze usage data. These services may use cookies or other tracking technologies to collect information about your use of our website.

5. Cookies and Tracking Technologies

Cookies: Crownstar Knowledge Academy may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and login details.
Opt-Out: You can disable cookies in your browser settings, but this may affect your ability to access certain features of our website.

6. Your Rights

Access and Correction: You have the right to access, correct, or delete your personal information at any time. You can update your account details through the website or by contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

7. Children's Privacy

Crownstar Knowledge Academy does not knowingly collect or solicit personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at 00919042561956.

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