Refund Policy
At Crownstar Knowledge Academy, we are committed to providing high-quality educational content. However, we understand that there may be situations where you need to request a refund. Please review our refund policy below.At Crownstar Knowledge Academy, we are committed to providing high-quality educational content. However, we understand that there may be situations where you need to request a refund. Please review our refund policy below.
1. Eligibility for Refunds
- Course Enrollment: Refunds are available for course enrollments within 7 days of purchase, provided that you have not accessed more than 20% of the course content. This includes video lessons, quizzes, and any downloadable materials.
- No Refunds After Access: Once you have accessed more than 20% of the course content, or if 7 days have passed since your purchase, you will no longer be eligible for a refund.
- Special Offers and Discounts: Refunds on courses purchased during special promotions, discounts, or bundle offers may be limited or not available. Please refer to the specific terms of the promotion.
2. Refund Process
- Requesting a Refund: To request a refund, please contact our support team at [Your Support Email] with your order details. Refund requests must be submitted within 7 days of purchase.
- Processing Time: Once your refund request is approved, the refund will be processed within 5-7 working days. The refunded amount will be credited to the original payment method used during purchase.
- Partial Refunds: In some cases, a partial refund may be granted if you have accessed a small portion of the course content. This will be determined on a case-by-case basis.
3. Exceptions to Refunds
- Non-Refundable Courses: Certain courses may be marked as non-refundable, especially if they include one-time downloadable materials or certifications. These courses will be clearly labeled, and no refunds will be provided.
- Technical Issues: If you experience technical issues that prevent you from accessing the course, please contact our support team for assistance. We will work to resolve the issue before considering a refund.
4. Contact Information
- For any questions regarding this Refund Policy, please contact us at 00919042561956.
Address List
- 155/A STAR Manzil, Azad Nagar 5th Street coimbatore Tamilnadu India 641008
- 00919042561956
- cskacademy.com